Human Tissue Authority

The regulator for human tissue and organs

Accessibility statement

This accessibility statement applies to and all pages within it. This website is supported by Big Blue Door.

How accessible the website is

We know some parts of this website are not fully accessible:

  • Many PDFs are not fully compatible with screen reader software.
  • Some decorative images are untagged and do not contain alternative text.
  • The search bar is not labelled as such.
  • Some links are not descriptive.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 days. Our office is currently closed due to Covid-19.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact the HTA communications team:

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The HTA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.


  • Some of the headings on this page are not labelled as such, and will be skipped by a screen reader for example.
  • Several images lack alt-tags.
  • The search bar is not labelled as such. Using a screen reader requires a user to interpret the text field as a search bar.

Our people page

  • There are several empty heading tags spread over this page which can cause issues for screen readers.

Find an establishment page

  • Additional search options are not clearly labelled.
  • Some search filters are presented as having multiple options when they only have one.
  • No error message displayed if a search is invalid.
  • The page formatting when zoomed in is faulty and harder to use.

Find a medical school

  • No error message displayed if a search is invalid.

General issues

  • There are several instances spread across many pages on the website where the colour contrast between the text and the background falls short of WCAG 2.1 AA compliance.
  • There is no clear means of identifying what is currently selected with keyboard navigation. The only indication is the browser tooltip except on FAQ pages where there is no indication.
  • There is no way to skip the websites navigation bar when navigation the apge with a keyboard.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs that contain important guidance information for licencees, and forms published as Word documents. We are working towards making these documents accessible or trasnfering them to HTML pages. The timelines for this our laid out in our accessibility action plan.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix annual reports published before this date.

Any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

We have published a roadmap to reach full WCAG 2.1 AA compliance by the end of 2020. Download the roadmap (PDF).

Much of this work involves the building of a new website that is accessible from the ground up. This new website is currently in its alpha phase.

Preparation of this accessibility statement

This statement was prepared on 09/09/20. It was last reviewed on 17/09/20.

This website was last tested on 07/08/20. The test was carried out internally by the HTA communications team following the GDS accessibility self-assessment process. This guidance also identified what type of pages would need to be included in such a test, which we followed accordingly.

You can read the full accessibility test report (PDF).

Last updated on: 3 Dec 2020